Logitech G HUB is a powerful software that lets you customize and optimize your Logitech gaming peripherals. But what happens when Logitech G HUB fails to detect your mouse, keyboard, or headset?
This can be frustrating, especially when you need to tweak settings, assign macros, or adjust RGB lighting. The good news? You’re not alone—and this issue is fixable!
In this guide, we’ll walk you through the possible causes and proven solutions to get your Logitech G HUB back on track.
🔍 Common Reasons Why Logitech G HUB is Not Detecting Your Device
Before jumping into the fixes, let’s first understand what’s causing the problem. Here are the most common reasons why your Logitech G HUB might not recognize your device:
- Software Glitch: A minor bug in G HUB can prevent device detection.
- Outdated Software or Drivers: Running an outdated version of G HUB or missing drivers can lead to detection failures.
- USB Connection Issues: Faulty or improperly connected USB cables can stop the device from being recognized.
- Corrupted Software Files: A corrupted installation of G HUB can cause problems.
- Background Conflicts: Other applications, such as Razer Synapse, Corsair iCUE, or even Windows processes, might interfere.
- Windows Power Settings: Certain power-saving settings can disable your device unexpectedly.
Now that you know the possible causes, let’s get straight to fixing the issue!
🛠 Fix 1: Restart Your Computer and Logitech G HUB
Sometimes, a simple restart can do wonders. G HUB might be running into temporary bugs, and a quick restart can reset everything.
🔹 Steps to Restart Logitech G HUB:
- Close G HUB completely
- Right-click the Logitech G HUB icon in the system tray.
- Select Exit.
- Restart the software
- Open Task Manager (Ctrl + Shift + Esc).
- Look for any active Logitech processes.
- Right-click and choose End Task for each one.
- Relaunch G HUB from the Start menu.
- Reboot Your PC
- If the issue persists, restart your computer.
- Once your PC reboots, open G HUB and check if your device is detected.
If this doesn’t work, don’t worry—there are still many fixes to try!
🖥️ Fix 2: Reconnect Your Device & Try a Different USB Port
Bad connections can prevent your device from being detected.
🔹 Steps to Reconnect Your Device:
- Unplug your Logitech device from the USB port.
- Wait for about 30 seconds.
- Plug it into a different USB port (preferably a USB 3.0 port if available).
- Check if G HUB detects it now.
If your device is wireless, try unplugging the wireless receiver and reconnecting it after a few seconds.
Still not working? Let’s move on to updating your drivers.
🆕 Fix 3: Update Logitech G HUB & Device Drivers
Running an outdated version of G HUB or missing device drivers can cause detection failures.
🔹 How to Update G HUB:
- Open Logitech G HUB.
- Click on the Settings (gear icon).
- Check for available updates and install them.
🔹 How to Update Your Device Drivers:
- Press Win + X and select Device Manager.
- Expand Mice and other pointing devices (or the relevant category).
- Right-click your Logitech device and choose Update driver.
- Select Search automatically for updated driver software.
- Restart your computer after the update.
If updates didn’t solve the problem, a fresh reinstall might help.
🔄 Fix 4: Reinstall Logitech G HUB
If your G HUB software is corrupted, reinstalling it is the best option.
🔹 Steps to Reinstall G HUB:
- Uninstall Logitech G HUB
- Press Win + R, type appwiz.cpl, and press Enter.
- Find Logitech G HUB and click Uninstall.
- Delete Leftover Files
- Press Win + R, type
%appdata%, and hit Enter. - Find the Logitech folder and delete it.
- Press Win + R, type
- Download the Latest G HUB
- Go to Logitech’s official website and download the latest version.
- Install it and restart your PC.
Check if your device is now detected!
⚡ Fix 5: Check Windows Power & USB Settings
Windows might be turning off your USB ports to save power, causing detection problems.
🔹 Steps to Disable Power Management for USB Ports:
- Open Device Manager (Win + X → Device Manager).
- Expand Universal Serial Bus controllers.
- Right-click each USB Root Hub and select Properties.
- Go to the Power Management tab and uncheck:
- “Allow the computer to turn off this device to save power.”
- Click OK and restart your PC.
If your device still isn’t detected, let’s check for conflicts.
🛑 Fix 6: Disable Conflicting Software
Other software like Razer Synapse, Corsair iCUE, MSI Afterburner, or NVIDIA GeForce Experience can sometimes interfere with Logitech G HUB.
🔹 Steps to Disable Conflicting Software:
- Press Ctrl + Shift + Esc to open Task Manager.
- Look for software like Razer Synapse or iCUE.
- Right-click and select End Task.
- Restart Logitech G HUB and see if it detects your device.
If none of the above fixes work, a full system check might be necessary.
🔍 Fix 7: Check for Windows Updates & Run Troubleshooter
Sometimes, Windows updates can cause or fix detection issues.
🔹 Steps to Update Windows:
- Press Win + I to open Settings.
- Go to Update & Security > Windows Update.
- Click Check for updates and install any pending updates.
🔹 Run Windows Troubleshooter:
- Press Win + I and go to Update & Security.
- Select Troubleshoot > Additional troubleshooters.
- Click Hardware and Devices and run the troubleshooter.
After following these steps, your Logitech device should finally be detected! 🎉
Conclusion
Logitech G HUB fail to detect your device can be frustrating, but the good news is that it’s usually an easy fix! Whether it’s a simple restart, a USB connection issue, or a deeper software conflict, one of the solutions above should get you back in control of your Logitech peripherals. By following these steps, you can quickly resolve detection issues and get back to customizing your gaming gear without any interruptions. If none of these fixes work, reaching out to Logitech support for further assistance is the best next step.